Ed-Tech Africa Innovation College Policies
Cancellation & Refund Policy
i. Online Training for Self-Placed Learning: Raise refund request within 3 days of purchase of course. The money-back-guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided
ii. For Classroom Programs: Raise refund request within 5 days of purchase of course. The money-back guarantee is void if the participant has attended more than 3 classes. Cancellation & Refunds: Classroom Training Ed-Tech Africa Innovation College, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness, or force majeure events (like floods, earthquakes, political instability, etc)
iii. In case Ed-Tech Africa Innovation College. Ltd. cancels an event, 100% of course fees will be refunded to the delegate if the refund raise request is within 3 days of purchase of course. However, travel, logistics or any personal expense incurred by learners/participants will not be refunded.
iv. In case Ed-Tech Africa Innovation College cancels/postpones an event, the participants who are ahead of 10 days of purchase, of course, will be rescheduled to any upcoming classroom batch without any extra charges and In case they don’t prefer classroom training they will be rescheduled to the upcoming live virtual class.
v. If a cancellation is done by a delegate after 10 business days (or less) of the event, no refunds will be made.
vi. No refunds or credits will be available for participants who fail to attend both days of the course.
vii. Please reach out to our support team through e-mail or a call to initiate your refund.
viii. Duplicate payment: Refunds of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Credit Card Billing Policy
When you purchase any Online and/or offline learning course or other Service or product from Ed-Tech Africa Innovation College , you agree to pay not only the applicable fee, but also all applicable sales, use, value-added, transaction taxes, or other government-required fees and charges that Ed-Tech Africa Innovation College determines it is required to collect (taxes). Please note that Ed-Tech Africa Innovation College will calculate the Estimated Taxes at checkout and that, upon confirmation, you may be responsible for a different total. All applicable taxes are calculated based on the billing information you provide us at the time of purchase. You hereby authorize Ed-Tech Africa Innovation College to modify and charge any Taxes owed by you upon confirming the tax rate. Please also note that where VAT collection is required, if any, VAT will be calculated and added at checkout. You hereby agree to indemnify and hold Ed-Tech Africa Innovation College harmless against any and all claims by any tax authority for any underpayment of any Taxes, including, without limitation, VAT, and any related penalties and/or interest.
Ed-Tech Africa Innovation College Policy
By enrolling in an Online and/or offline learning course or purchasing any of our Services and providing Ed-Tech Africa Innovation College with your payment information, you hereby agree to these payment terms. To purchase any services or products offered by Ed-Tech Africa Innovation College through the Services, you must have Internet access and a valid, accepted payment method. You agree to Ed-Tech Africa Innovation College, or its third-party payment provider, storing and accessing your payment information. You also agree to pay the applicable fees for the services or products you purchase through Ed-Tech Africa Innovation College Services as they become due, whether on a one-time, installment, or subscription basis. Fees may vary based on your location, the type of Payment Method used, where your Payment Method was issued, or other contractual arrangements. Your transaction with us may be subject to foreign exchange fees or differences in prices, including because of exchange rates. Ed-Tech Africa Innovation College. Ltd. does not support all payment methods, currencies, or locations for payment and may vary such offerings from time to time. Additionally, you understand and agree that not all promotions and pricing are available to all students, and that specific additional terms and conditions (such as the Special Online and related educational Terms) may apply to certain promotional programs, pricing, or geographic locations. You agree to use your valid Payment Method and not impersonate or otherwise use one to avoid regulatory restrictions.
Payments Policy
If you elect to pay by manual monthly subscription payment for an Online and/or offline learning course, you will be required to make a payment each month in order to manually renew your subscription and to maintain your access to the Online and/or offline learning course. Your 10-day refund period will start upon your payment and access to the Online and/or offline learning course. In the event that you fail to manually renew your monthly subscription payment, your access to the Online and/or offline learning course will end at the end of the monthly period for which you have paid. If you terminate your manual subscription and re-enroll for the same Online and/or offline learning course, you will gain access to the Online and/or offline learning course and be provided a 10-day refund period, provided, however, Students are only entitled to one refund per Online and/or offline learning course.
Term-Based Payments
If you elect to pay by manual monthly subscription payment for an Online and/or offline learning course, you will be required to make a payment each month in order to manually renew your subscription and to maintain your access to the Online and/or offline learning course. Your 10-day refund period will start upon your payment and access to the Online and/or offline learning course. In the event that you fail to manually renew your monthly subscription payment, your access to the Online and/or offline learning course will end at the end of the monthly period for which you have paid. If you terminate your manual subscription and re-enroll for the same Online and/or offline learning course, you will gain access to the Online and/or offline learning course and be provided a 10-day refund period, provided, however, Students are only entitled to one refund per Online and/or offline learning course.
Price Changes Policy
We reserve the right to modify, terminate, or otherwise amend the fees and features associated with your subscription. If we notify you in advance of at least fifteen (15) days, your continued use of Online and/or offline learning course after the changes have been made will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may terminate your subscription by canceling at any time. If you accept the new subscription, its terms and conditions with these Terms will apply for all future months.
Privacy Policy
The company collects information in several ways. When you register for a course available with us, we may ask for contact information such as your name, address, telephone number, and e-mail address, and for billing information. We may also ask you to complete certain forms or surveys that gather information about you, your academic background, business, profession, job, and your opinions or comments. Correspondence sent to us by you or by third parties about your activities, including letters or emails, may be collected into a file specific to you.
Taxes Policy
When you purchase any Online and/or offline learning course or other Service or product from Ed-Tech Africa Innovation College , you agree to pay not only the applicable fee, but also all applicable sales, use, value-added, transaction taxes, or other government-required fees and charges that Ed-Tech Africa Innovation College determines it is required to collect (taxes). Please note that Ed-Tech Africa Innovation College will calculate the Estimated Taxes at checkout and that, upon confirmation, you may be responsible for a different total. All applicable taxes are calculated based on the billing information you provide us at the time of purchase. You hereby authorize Ed-Tech Africa Innovation College to modify and charge any Taxes owed by you upon confirming the tax rate. Please also note that where VAT collection is required, if any, VAT will be calculated and added at checkout. You hereby agree to indemnify and hold Ed-Tech Africa Innovation College harmless against any and all claims by any tax authority for any underpayment of any Taxes, including, without limitation, VAT, and any related penalties and/or interest.
